Copy of FAQs

My Order

How long will my order take to arrive?

The Shipping breakdown below will give you an idea of when to expect you order…

Under £35: STANDARD (3-7 days) £2.99

Under £35: EXPRESS (1-2 days) £3.99

£35 and above: STANDARD (3-7 days) FREE 

£35 and above: EXPRESS (1-2 days) £3.99

Republic of Ireland and Europe:
Standard (
7-10 working days): £5.99

 (up to 3-7 working days): 

Rest of the World:
 (up to 21 working days):

Can I alter my order?

Once your order is complete, you can no longer add items, or change your order… so don’t forget to double check your basket!

Can I cancel my order?

You should be able to cancel your order within 24 hours of placing it by contacting ... however, sometimes our warehouse team are super speedy at getting the orders out the door. If your goodies are already on their way to you then unfortunately they are yours and we cannot cancel it. However, as long as it is not used/opened, you can send it back to get a refund. Please check our Refunds and Returns section for more info.

What will my order arrive in?

We don’t do normal at Skin In Motion… we do PINK! Your products will arrive in a fabulous pink reusable envelope designed to protect your goodies during transit. Every order also comes with a free sustainable cotton pouch to be reused as you please… our way of looking after you, and the environment! 


Where can I buy Skin In Motion products?

You can purchase your goodies on our website,… here you will have the full product range, stock availability and can also keep up to date with exciting new launches, promotions and top tips!

We can also be found on the BoomCycle Fitness Group online shop and a unique Oliver Bonas set can be purchased in select Oliver Bonas stores and online.


Are your products Vegan?

We strive to ensure all of our products are vegan, however please note that the lip balm is not 100% vegan as ingredients include Lanolin, derived from sheep wool.

Are your products Cruelty Free?

Yes! Our products are all proudly cruelty free.

Is the packaging recyclable?

We love the planet here at Skin In Motion, so we are constantly working to make our products as sustainable as possible.

All of our outer packaging is FSC certified and our products are made using recyclable plastic… for more tips on how to recycle your goodies, check out our video on Instagram.

To reduce unnecessary plastic waste, we also use less packaging… whilst this may make our products appear smaller, don’t worry, they’re still just as full of gorgeous product!

What are the Makeup Wipes made from?

Whilst makeup wipes have a reputation for their negative environmental impact, we have carefully created our wipes to be biodegradable! 


Where are the products manufactured?

Our products are proudly manufactured in the UK!

How do I remove the Mascara?

Whilst our Mascara has amazing staying power, unlike a lot of waterproof Mascaras, it comes off easily without needing to scrub. We recommend using a gentle oil-based eye-makeup remover to delicately wipe away the product.

Our Clear It wipes are FAB at removing makeup from your face, but as the skin around the eyes is far more delicate, it needs a little special attention!

Does the Mascara come in different colours?

Ooo you’re always giving us ideas! Our mascara is currently only available in Black, but stay tuned…

Does your Mascara add volume?

Our Mascara is designed with a curved wand for maximum lift and length… but for those of you wanting a bit more oooph (we all have those days), try using an eyelash curler before application, you’ll be amazed with the results!

I’m a swimmer, will the Mascara be suitable in the pool?

Oh yeeeaaah! Our Mascara has been tried in the sea, in the pool, in open water lakes… you name it, it says put!!

What is my Tinted Moisturiser shade?

Our Work It Tinted Moisturiser formula is delightfully sheer, offering a natural skin-perfecting veil of coverage. As a result our 4 shades works across the full spectrum of skin tones, making it easier to pick the right shade for you. (No really, our shades have been tried, tested and LOVED by all).

Shade 1.0: Ideal for light to medium-light skin tones. Works for pink and yellow undertones.

Shade 2.0: Ideal for medium-light to medium skin tones. With a touch more of a yellow hue to add warmth to the skin.

Shade 3.0 Ideal for medium to dark skin tones. A beautifully mid dark shade with a good yellow hue.

Shade 4.0 Ideal for dark to deep dark skin tones. A deep dark shade with a warm undertone.

Can I mix my Tinted Moisturiser shades?

Are you kidding? Absolutely! Feel free to mix away until you find your desired shade, or use them in isolation as a lightweight contour or highlighter… the possibilities are endless! 

Are they suitable for sensitive skin?

Our products are designed by makeup artists and cosmetic chemists  to look after your skin, so are bursting with lots of natural and skin nourishing ingredients. Whilst every effort has been made to make the products suitable to all (and we have never had any complaints regarding skin irritation), each individual is different so we cannot guarantee how your skin will respond. To be safe, why not patch test your new product on a small hidden area of the body before applying to your face… just to be sure it suits!

Do they include SPF?

Our current products are designed to be non-comedogenic (not block your pores) and incredibly lightweight, therefore they do not all offer SPF protection.

Our lipbalm however is SPF30 and designed to maintain the perfect pout despite the elements… so pucker up and enjoy the heat!

To keep your skin sun-safe, we recommend applying an SPF product to all exposed areas before using Skin In Motion goodies.

I have oily, acne prone skin, what are the best Skin In Motion products for me?

Our Clear It Wipes are a firm favourite amongst those prone to breakouts. Infused with skin clearing, anti-inflammatory ingredients such as Salicylic Acid and Pomegranate Enzyme, these powerful yet gentle wipes will dissolve dirt, sweat and makeup to reveal healthy and balanced skin! (please note: do not use on or around the eyes)

Our Work It Tinted Moisturiser is also the perfect solution for those that want a little coverage without causing skin to become congested… it is non-comedogenic (meaning it is breathable and doesn’t block your pores), sweat-proof (to control excess oil) and hydrating (to nourish your skin)… the perfect solution.

I am suffering from menopause hot flushes, will Skin In Motion be suitable for me?

Absolutely! Our products are designed to nourish your skin and leave you feeling fresh and fabulous!

To keep hot flushes at bay, we recommend using our Cool It Mist… infused with mint extract and hyaluronic acid to provide a burst of refreshing, cooling and reviving hydration for when you need it most!

Our Work It Tinted Moisturiser is also the perfect solution to skin that feels the heat… with its sweat-proof, breathable and lightweight formula, your skin will stay looking flawless, no matter how hot you get!

I’m always short on time when applying makeup, are your products easy to use?

10000%! We’ve designed all of our products with busy bees in mind… our products are all pocket sized ego boosters offering quick fix beauty solutions. Whether you’re on your morning commute, juggling the kids, dashing to the gym or off for a coffee date, our products will have you looking and feeling fabulous in just minutes! 

I’m a fitness fanatic and am always exercising, will your products work when my skin sweats?

You bet-cha! Founded by celebrity MUA and fitness fanatic Gia Mills, Skin In Motion was designed with you fitness fanatics in mind. Bringing you products that work as hard as you do, our range is carefully created to be sweat-proof and non-comedogenic (not block pores), key to avoiding congested skin and breakouts when sweating! Our Lift It Waterproof Mascara is also the holy grail when it comes to smudge-proof lashes…tested on athletes, this hero product has earned its title as a best seller! In need of a quick skincare fix pre, during or after fitness? Our Clear It Wipes and Cool It Mist are here to remove sweat and dirt, leaving your skin looking and feeling refreshed.

I’m not allowed to wear much makeup at school, so need products that aren’t too heavy and give a natural look, can you help?

We’ve got you! When it comes to ‘no makeup makeup’ our lightweight Tinted Moisturiser is on hand to give you a gorgeous hint of coverage that subtly enhances your natural skin whilst being undetectable. Our Lift It Mascara is also the perfect solution to long-lasting, natural looking lashes…just with a little added oomph but without suffering from embarrassing panda eyes during the day.

Join the Tribe

I love Skin In Motion! How can I share my review?

Why thank you gorgeous! We’re quite the fan of you too…

Join us at on Facebook and Instagram and tag #skininmotion to ensure we see your gorgeous face!

Where do I direct a PR/Press Enquiry?

Please contact our team at or send us a DM at on Facebook and Instagram… we can’t wait to hear from you!

Do you have a loyalty/membership programme?

We sure do! Visit our website at to join Tribe Rewards, your ALL ACCESS PASS to exclusive offers, product launches and promotions… psssst. we even give you a special birthday treat!


Can I get a sample?

As we are a small and growing business, unfortunately are not yet able to offer samples. We hope we will have the capabilities to offer samples soon…watch this space.

If you would like some guidance to help you place your order, please see our ‘Finding your perfect product’ section. If we haven’t yet answered your question, do get in touch with and our team will be happy to help recommend the perfect shade!

Refunds & Returns

Can I return my items?

We hope you will be completely delighted with your order. However, should you wish to part ways with your skin in motion goodies, you have 14 days to return them to us. In the interests of hygiene and consumer safety, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition, and this must be done within 14 days.

Non-EU and Non-US orders are final and cannot be cancelled, returned or refunded. This does not affect your statutory rights.

How do I return my items?

We cannot be responsible for the returned order until it reaches us, so we suggest a tracked service to ensure safe delivery and a smooth refund process. Please note that we do not cover the cost of returning the order.

Please return your items to our Returns department address: Returns Department, Skin In Motion, The Bothy, Weston Road, Bletchingdon, Oxfordshire OX5 3DH

I didn’t purchase my products from your website, can I still return?

Unfortunately we are unable to process any refunds or exchanges for products that were not purchased on You will be required to contact the original place of purchase to follow their individual refund and return process.