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Delivery & Returns


DELIVERIES:

UK:
1 item (2-3 days): £3.50
2 items or more: Free delivery

Republic of Ireland and Europe:
Standard (
7-10 working days): £5.99

Express/Recorded
 (up to 3-7 working days): 
£12

Rest of the World:
Standard
 (up to 14 working days):
 £15.00


RETURNS

  • We hope you will be completely delighted with your order. In the interests of hygiene and consumer safety, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition, and this must be done within 14 days. Please note that we do not cover the cost of returning the order and we suggest a tracked service to ensure safe delivery as we are not responsible for the returned order until it reaches us. The return address is as follows: Returns Department, Skin In Motion, 17 Archer House, Vicarage Crescent, London SW11 3LF.
  • Unfortunately we are unable to process any refunds or exchanges for products that were not purchased on skininmotion.com. You will be required to contact the original place of purchase, as when you choose to purchase through other retailers you are committing to their individual terms and conditions regarding refunds and returns.
  • Once your order is complete, you can no longer add items, or change your order.
  • You should be able to cancel your order within 24 hours of placing your order, but sometimes our warehouse is really quick at getting the orders out the door and they could have already dispatched it to you, if this is the case we would be unable to cancel it. However, you can return the parcel to us as long as it is has not been opened.
  • Non-EU and Non-US orders are final and cannot be cancelled, returned or refunded.
  • This does not affect your statutory rights.